Frequently Asked Questions
Everything you need to know about your MELO Labs experience.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your claim.
How do I determine my size?
Each product page includes a detailed size guide with measurements. If you are between sizes, we recommend sizing up for a more relaxed fit.
Are your materials sustainably sourced?
Yes, MELO Labs is committed to ethical fashion. We use organic cotton and recycled polyester in over 80% of our current collection.
Can I change or cancel my order?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 60 minutes of placement by contacting our support team.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.